Terms of Service

1. Agreement to These Terms

By browsing this website, sending an enquiry or accepting a written proposal from Bardzell Consulting LLC, you agree to these Terms of Service. If you are acting for an organization such as a school, a club or a parks department, you confirm that you have authority to accept these terms on that organization behalf. If you do not have that authority, please pass these terms to the person who does before an engagement begins.

Where a signed engagement letter, statement of work or purchase order sets different terms, the signed document governs to the extent of any conflict, followed by these terms, followed by any general description on this website. The order of precedence exists so that a negotiated arrangement is never overridden by marketing text.

These terms apply from the date of first use of the website and continue for any engagement until it is completed or terminated under the section on termination. A client who returns for a later season is governed by the version of these terms in force at the start of that later engagement.

2. The Company and the Studio

Bardzell Consulting LLC is a limited liability company organized in the United States. The company operates a program consulting practice from its studio at 2271 E Willow Brook Way, Sandy - 84092-5535, United States (US). The studio is a working space for drawing, writing and equipment review, and visits are arranged in advance rather than by walk in.

Contact with the company is by email at admin@bardzellconsulting.hair or by telephone at +19432932836. Business correspondence should use those channels so that it reaches the person responsible for the engagement. Where an engagement has a named project contact, that person can be reached through the same studio address.

References in these terms to the Company mean Bardzell Consulting LLC. References to the Client mean the organization or individual that has engaged the Company. References to the Services mean the consulting work described in the proposal or engagement letter.

3. Scope of Consulting Services

The Company provides advisory and design services for archery programs. The six working services are range layout reviews, coaching curriculum builds, equipment audit weeks, youth program design, league scoring systems and coach certification preparation. Each service is described on the services page of this website, and the proposal for a particular engagement sets the precise scope, the number of site days and the deliverables.

The Company is a consulting practice, not a construction contractor, an equipment retailer, an insurer or a licensing authority. A range layout review produces drawings and recommendations, not built structures. An equipment audit produces a register and a condition assessment, not repairs. A coach preparation program prepares a candidate for assessment, it does not issue a certification on behalf of any governing body.

Advice is given on the basis of the information available at the time of the visit. If the site, the equipment, the staffing or the program changes after the review, the recommendations may no longer be suitable and the Client should request a follow up review rather than assume the original plan still applies.

4. Proposals and Engagement Letters

A proposal sets out the service, the scope, the schedule, the fee and the assumptions on which the fee is based. It remains open for acceptance for thirty days unless it states otherwise. Acceptance can be given by signature, by written email confirmation or by a purchase order that references the proposal number.

An engagement begins when the Company receives acceptance and any deposit required by the proposal. Until then, the Company may withdraw or revise a proposal if the site conditions or the schedule change. The Company does not start billable work before acceptance is recorded, and the Client is not liable for fees before that point except for any agreed pre engagement meeting.

Assumptions in a proposal are important. If the Client later confirms that a site is larger, that more equipment is stored than expected or that the program runs on a different calendar, the Company will discuss how the change affects the fee before continuing rather than presenting a surprise invoice at the end.

5. Fees, Invoices and Payment

Fees are quoted in United States dollars and are stated in the proposal. Most engagements use a fixed fee for the defined scope, with a stated day rate for additional site days. Travel outside the local area is quoted separately and is agreed before booking. The Company does not add hidden charges for file preparation, drawings or standard revisions.

Unless the proposal states otherwise, forty percent of the fee is due on acceptance, forty percent on delivery of the draft, and the balance on handover. Invoices are issued by email and are payable within fifteen days. Payment channels are named on the invoice. The Company does not request payment card details through this website or by unsolicited message.

Late payment may attract a service charge on the overdue balance at the rate permitted by law, calculated from the due date until payment is received. If an invoice remains unpaid after a written reminder, the Company may pause work on the engagement until the balance is settled and may postpone a scheduled site date. The Client remains responsible for the original fee and for any additional cost caused by the delay.

6. Scheduling, Travel and Site Access

Site dates are confirmed in writing and are held for the Client once confirmed. The Client is responsible for arranging access to the range, the store and any meeting room, for providing a named contact on the day, and for informing staff that a site visit is taking place. Where a gate code, a key or a parking permit is required, the details should reach the studio at least two business days before the visit.

If a site visit cannot proceed because access is not available, the Company will wait for a reasonable period and then reschedule. A wasted visit caused by missing access or by a site that is closed without notice may be charged at the stated day rate, because the travel and preparation time has already been spent.

Travel time and mileage are quoted in the proposal for sites outside the local area. For distant sites the Company may group visits to reduce cost, and the Client will be told if a date shifts by one day for that reason. Overnight stays, where required, are itemised on the invoice at cost.

7. Client Responsibilities

The Client provides accurate information about the site, the program, the equipment and the staff who will run the work. That includes any known incident history, any existing safety notices, any insurance condition that affects the range and any planning restriction that applies to the ground. A review built on inaccurate information cannot be relied upon, and the Company is not responsible for a gap caused by information that was withheld.

• Name a single project contact who can approve decisions.
• Provide drawings, lists or photographs that already exist rather than asking for them to be recreated.
• Ensure that the site is safe to walk on the agreed date and that staff are available for questions.
• Obtain any internal approval needed before the scope is expanded.
• Tell the Company promptly if the program, staffing or site changes after the visit.

The Client also confirms that it holds the right to share any document or photograph supplied to the Company. Where a document is confidential to a third party, the Client should obtain permission before sending it, or ask the Company to work from a redacted version.

8. Safety and Supervision

Responsibility for the safe operation of a range, a program or a session rests with the Client and with the qualified staff it appoints. The Company provides written recommendations and design guidance, but it does not supervise shooting, does not staff a shooting line and does not take custody of equipment or participants.

During a site visit the Company follows the safety rules of the venue and stops any observation that appears unsafe. If a condition on the range creates an immediate risk, the Company will say so at the time and record it in the written report. The Client decides how to act on that advice and remains responsible for closing the range if closing is the right response.

Youth program work involves additional care. The Client obtains guardian consent, provides adequate adult supervision and follows the rules of the school, camp or community center. The Company attends as an adviser and does not direct young people outside the presence of the Client staff.

9. Deliverables and Ownership

Deliverables are the documents named in the proposal: the site plan, the risk register, the curriculum, the asset register, the score structure or the preparation pack. On payment of the final invoice, the Client receives a licence to use the deliverables for its own programs, including copying them for staff and updating them for future seasons.

The underlying methods, templates and drafting techniques used to produce the deliverables remain the property of the Company, and the Company may reuse those methods in later engagements. The Client may not resell a deliverable, publish it as a commercial product or present it as the work of another consultant without written permission.

Where the proposal says that editable files are included, the Client receives them in the stated format. The Company keeps a copy of the final files in its project archive for the retention period described in the privacy policy, so that a later question can be answered from the original document rather than from memory.

10. Changes and Additional Work

One round of revision within the agreed scope is included in every engagement. Further revision, additional site days, new meetings beyond those named in the proposal or a request to extend the scope are treated as additional work. The Company will confirm the effect on the fee before starting the extra work, and the Client can approve or decline in writing.

Where a change is small and clearly within the spirit of the original plan, the Company may absorb it without a separate charge. That courtesy does not create an expectation that every later request is free. The aim is a working relationship in which the Client knows what is included and never feels that a small question triggers an unexpected bill.

If the Client requests a change after the draft has been delivered, the Company will indicate whether the change can be made before handover or whether it should be scheduled as a follow up engagement. Follow up work within twelve months is quoted at the same terms as the original engagement.

11. Cancellation and Postponement

A Client who cancels an engagement more than fourteen days before the first scheduled site date receives a refund of the deposit less any work already completed and any non recoverable travel cost. A cancellation within fourteen days of the site date is charged at fifty percent of the fee, because the date was held and preparation was underway.

A postponement requested with at least seven days notice is moved to a new date without charge, subject to availability. A postponement requested with less notice may be treated as a cancellation if the original date cannot be filled. A second postponement of the same engagement may attract an administration charge stated in the proposal.

If the Company cancels for a reason within its control, the deposit and any fee already paid for undelivered work is refunded in full and the Client is offered priority booking on a replacement date. If a site visit must be cancelled for a reason outside the control of either party, such as severe weather or a public health order, the visit is rescheduled and no cancellation charge applies.

12. Confidentiality

Each party keeps confidential the non public information that the other party shares for the engagement. For the Client, that includes site details, staff lists, incident history and program records. For the Company, it includes methods, templates and any commercial terms in the proposal.

Confidential information is used only for the engagement and is disclosed only to people who need it to deliver the work, each of whom is bound by a written confidentiality undertaking. The duty does not apply to information that is already public, that was lawfully received from another source, or that must be disclosed by law or by a court order.

The duty continues after the engagement ends. Where an engagement involves a case note or a reference, the Company asks for written permission before naming the Client or describing the site. Anonymised lessons from one engagement may inform the templates used in the next, but they never identify the source.

13. No Equipment Sales or Commissions

The Company does not sell bows, arrows, targets, stands or safety netting, and it does not act as a dealer for any supplier. Recommendations in an equipment audit are written for the club budget and for safe use, not for a reseller margin. The Company takes no commission, rebate or referral fee from any vendor.

Where the Client asks for help evaluating a supplier quotation, the Company reviews the specification and the safety claims against the program needs. The Company does not negotiate on behalf of the Client unless the proposal names that as an included task, and any purchase contract is between the Client and the supplier.

A member of the Company staff who has a personal interest in a supplier must disclose it before a recommendation is made, and the Client may ask for the recommendation to be reviewed by a second person. Disclosure rules exist so that the advice remains independent in fact as well as in appearance.

14. Acceptable Website Use

This website is provided for information about the consulting practice. Visitors may read the pages, print them for internal use and share links within their organization. Visitors may not attempt to disrupt the site, probe it for vulnerabilities without permission, scrape it at volume, or use the contact form to send unsolicited advertising, malicious files or content that is unlawful.

The contact form opens a message in the visitor own mail application. It is not a secure channel for sending sensitive personal information, payment details or confidential documents. A visitor who needs to send a document should ask for a secure link before attaching it.

The Company may suspend access to the site for maintenance or security work. The Company is not liable for a temporary interruption, and it does not guarantee that every page will load on every device, although the pages are built to work without JavaScript and to remain readable on a small screen.

15. Intellectual Property of the Website

The text, layout, styling and code of this website belong to Bardzell Consulting LLC. The site may be viewed, printed and linked to, but its content may not be copied into another website, used to train a competing service or republished as a commercial product without written permission.

The name Bardzell Consulting LLC and the studio identity are used by the Company in the course of its business. Nothing on this site grants a licence to use those names in a way that suggests endorsement, partnership or a false association.

Where a visitor submits a message through the contact form, the visitor keeps ownership of the content and grants the Company permission to use it to answer the enquiry. That permission does not extend to publication, and the Company asks before quoting any message in a case note or a proposal to another client.

16. Third Party Links

Reports and pages may link to a governing body, a supplier catalogue, a public safety guidance document or another website that is useful to the Client. Those links are provided for convenience. The Company does not control the linked site, does not endorse every statement on it and is not responsible for its content or its privacy practice.

If a linked page moves or a document is withdrawn, the Company may update the link when it next revises the material. A broken link is not a warranty that the underlying guidance has changed, and the Client should check the current edition of any safety standard before relying on it.

Where a link appears inside a paid deliverable, the link is a reference rather than a recommendation to purchase. The Client is free to use an alternative source that meets the same purpose.

17. Disclaimer of Professional Guarantees

The Company provides its services with reasonable skill and care and in line with the standards of the consulting profession. The Company does not guarantee a particular competition result, a particular grant outcome, a particular insurance decision or a particular assessment result for a coach candidate. Those outcomes depend on factors outside the control of the Company.

This website and its content are provided for general information. They do not replace a site specific review, a statutory safety inspection or the advice of a licensed engineer where engineering advice is required. A reader who acts on general website text without an engagement does so at their own risk.

Where a deliverable states an assumption, the Client should treat that assumption as a condition of the advice. If the assumption later proves wrong, the advice should be revisited. The Company will help with that review on the terms described in the section on changes and additional work.

18. Limitation of Liability

To the extent permitted by law, the total liability of the Company for any claim arising from an engagement is limited to the fee paid for the service that gave rise to the claim. This limit does not apply to liability that cannot be limited by law, such as liability for fraud or for death or personal injury caused by negligence.

The Company is not liable for indirect or consequential loss, including lost profit, lost grant funding, lost membership or reputational harm, even if the possibility of such loss was mentioned before the engagement. The Company is not liable for a failure caused by information withheld by the Client or by a condition on the site that was not visible during the visit.

A claim should be raised in writing within twelve months of the delivery of the relevant deliverable, so that the project file is still available and the facts can be reviewed while they are fresh. Raising a concern early also gives the Company a fair chance to correct the matter before it escalates.

19. Indemnity

The Client indemnifies the Company against a claim, loss or cost that arises from the Client use of a deliverable in a way that departs from the written recommendation, from information that the Client supplied inaccurately, or from the Client failure to supervise a session or maintain a range as described in the report.

The indemnity does not apply to the extent that the loss was caused by the Company own negligence or by a defect in the advice that the Company should reasonably have identified. The two limbs are read together so that responsibility follows the actual cause of the loss rather than the identity of the party.

A party that receives a claim covered by this section must notify the other promptly and allow the other to participate in the response. Costs are shared in proportion to responsibility where both parties contributed to the loss.

20. Termination of an Engagement

Either party may terminate an engagement by written notice if the other commits a material breach and does not remedy it within fourteen days of a written request. The Company may also terminate immediately if the Client asks it to act in a way that is unsafe, unlawful or contrary to professional standards, or if payment remains overdue after a reminder.

On termination, the Client pays for work completed up to the date of termination and for any non recoverable commitment already made, such as a booked site day or a travel booking. The Company delivers the work in progress and returns or deletes client information in the manner agreed, subject to any retention duty described in the privacy policy.

Clauses that by their nature should survive termination continue to apply. These include confidentiality, ownership of methods, limitation of liability, indemnity and governing law. A termination does not remove an obligation that was already due at the date it took effect.

21. Governing Law and Disputes

These terms and any engagement are governed by the laws of the State of Utah, United States, without regard to conflict of law rules. The parties submit to the jurisdiction of the state and federal courts serving Salt Lake County for any dispute that is not resolved by discussion.

Before starting a formal claim, the parties agree to a good faith discussion and, where it would help, a short mediation with a neutral person chosen by agreement. The cost of mediation is shared equally unless the mediator decides otherwise. A dispute about an invoice can often be resolved by reviewing the proposal, the delivery record and the revision log together.

Nothing in this section prevents either party from seeking urgent relief from a court where a delay would cause harm, for example to protect confidential information or to prevent misuse of a deliverable.

22. Changes to These Terms

The Company reviews these terms at least once a year and whenever the services or the website change in a material way. The date at the top of the page records the most recent revision. A client engagement continues under the terms accepted at the start of that engagement unless both parties agree in writing to adopt a later version.

A change to these terms does not apply retrospectively. Where a new term would affect an active engagement, the Company explains the change and asks for written agreement before applying it. This approach keeps the terms honest and avoids a situation in which a client is bound by a rule that did not exist when the work began.

Current revision note: the terms were rewritten to match the six service lines, to describe the contact form that opens a local mail application, to set out the scheduling and travel rules and to state the no commission position on equipment. Earlier generic wording has been removed.

23. Contact Information

Questions about these terms, a proposal or an invoice are welcome by email or telephone during studio hours. Please include the proposal number or the engagement season so that the enquiry reaches the right file.

Written notice under these terms may be sent to the email address above or by post to the studio address. Notice sent by email is treated as received on the next business day after sending, provided that no delivery failure is reported.